Billing and Insurance Information

Woodlawn Hospital wants to bill you correctly. We also need to be paid as soon as possible. This will help keep our costs down.

Please note: You will receive emergency care even if you cannot pay.

Central Billing Office (CBO)

Our Central Billing Office (CBO) sends hospital and clinic bills. Feel free to call for questions about your bill. Staff will answer questions about your bills. Please call (574) 223-BILL (2455) or (574) 223-2001. Staff are available Monday – Thursday 8am to 7pm or Friday 8am to 5pm. You may leave a phone message. If you leave a message include:

patients’ name,
date of service,
account number,
return phone number, and
questions.

We will call our patients to:

help make a plan to pay their bill,
provide loan applications,
take payments by phone, and
help you to fill out the application for our hospital financial assistance program called Compassionate Care.

Insurances we take:

Anthem (HIP)
Anthem Blue Cross Traditional Plan
Anthem Blue Access PPO Plan (PCI & PPN)
Anthem Blue Preferred HMO Plan (AHP & UPHN)
CCN Managed Care, Inc. (purchased by First Health Group)
Champus
Children’s Special Health Care Services (CSHCS)
ChoiceCare Network (Health Value Management)
CIGNA
Community Health Alliance (CHA)
Consumers Life-Medical Mutual of Ohio (PPO)
Corvel Corporation
Encore Health Network (The Healthcare Group) including USA MCO
First Health Network (purchased CCN)
Healthcare Consultants, Inc. (HCC)
Healthcare Excel
Healthy Indiana Plan (HIP): A plan from the State of Indiana for people who do not have any insurance. Call (574)-224-1049 to sign up for this program or for questions.
Indiana Health Network (IHN)
Lutheran Preferred
Managed Care Services (Signature Care)
MD Wise (HIP)
Medical Mutual of Ohio
Multi Plan
Private Health Care Services (PHCS)
Preferred Plan, Inc. (Chandler Group of Companies)
Sagamore Health Network
Tri-Care
United Health Care (UHC)
Medicaid Eligibility: Call (574)-224-1049 to sign up for this program or for questions.

If You Do Not Have Insurance

Woodlawn Hospital offers a Compassionate Care Program which offers help in paying for services provided by our hospital and providers to people who are experiencing financial difficulty and who meet eligibility requirements. To file for this assistance, click here to complete the forms.

Please contact (574) 224-1446 for additional information or assistance.

About Your Bill

We want to help you with your bill. It is also important that we are paid as soon as possible.

Woodlawn will accept:

collected insurance co-pays;
co-insurance;
deductibles; and
self-pay costs at time of service.

Our staff can help you with your bills. Contact any of the Clinics, Patient Access or the CBO areas. We will keep hospital costs down by not having to mail patient bills and use collection agencies. Please pay your bill as soon as possible. When you register before your procedure our staff can tell you what you will need to pay. You can pay when you pre-register. For questions about what you will need to pay, talk to your insurance company.

You may pay your bill:

By phone (574-223-2001), online, or by mail to Woodlawn Hospital, CBO, 1400 East Ninth Street, Rochester, IN 46975.

We accept the following credit cards VISA, MasterCard, Discover, and AMEX. You may also mail in a check to the address above. If you have any questions about your statement or need to discuss 0% interest payment plan options, you may call the same phone number, 574-223-2001.

Woodlawn Hospital HELP Plan

Woodlawn’s HELP Plan is a program that offers special repayment terms to select patients.

Woodlawn’s HELP Plan is a program that offers special repayment terms to select patients. We take pride in our unsurpassed commitment to exceptional patient care and part of satisfying that commitment is ensuring our patients have the best solutions available to manage their health concerns and medical expense.

WHAT ARE THE BENEFITS OF WOODLAWN’S HELP PLAN?

0% interest for first 12 months
Custom and flexible payment options
Auto draft payments
Pay online, by mail, or by phone
Account consolidation available for single monthly payments
Low finance charges, No surcharges or enrollment fees
Professional and caring customer support team

HOW DOES WOODLAWN’S HELP PLAN WORK?

HELP Financial partners with Woodlawn Hospital with a focus on providing budget friendly payment plans. We work with each patient to develop a payment plan strategy customized to fit their individual financial budget.

HOW CAN I JOIN?

You are pre-qualified for this program!

Call Woodlawn Hospital at (574) 223-2001. A Woodlawn Hospital team member will discuss your account balance and help you qualify for a flexible HELP Plan. If you have existing Woodlawn accounts, ask our team members how you can consolidate your accounts for single monthly payments!

Helpful Tips

Learn about your insurance plan; this will help you know what will be paid by your insurance company and what will not.

Your policy is an agreement between you and your insurance company. You will need to pay your bill if your insurance does not.

Your bill will list everything that was done during a hospital stay or outpatient visit.

There are some tests or treatments that need to be seen by a doctor that you will not see in person. That doctor will bill you also (a professional fee).

EMTALA Policy