Emergency Department
Woodlawn Health’s Emergency Department (ED) is there to care for the community 24 hours a day/ 7 days a week with a highly trained staff who delivers compassionate care.
The ED team consists of specially trained physicians, nurses, and paramedics who can treat many illnesses, injuries, and life-threatening emergencies. Emergency department physicians at Woodlawn are contracted employees from a specialized physician ER agency. Their years of experience and positive, caring attitudes help them meet your urgent healthcare needs.
Woodlawn Hospital partners with the Access TeleCare to provide 24/7 Neurology consultation for patients with a suspected stroke. Using a robust telemedicine system, we bring the specialist to the bedside, collaborating with the emergency team to recommend the best treatment for the patient. Read more about our Stroke Program.
Always call 911 if you or someone you are with needs immediate medical treatment. Paramedics and EMTs can begin medical treatment at the scene and on the way to the hospital. They will alert the emergency department of your condition prior to arrival so they will be prepared.
Patients presenting to the ED will be triaged which is the process of determining the priority of medical treatment based on the severity of the presenting condition. Patients with emergent and more severe needs will be seen before those with less severe conditions. Our goal continues to be to see every patient as quickly and efficiently as possible. We appreciate your patience and understanding as we would treat your loved ones in the same emergent manner.
The Woodlawn Emergency Department is located on the east wing at the front of the hospital. Personal assistance is available at the Main entrance for those who need help entering the hospital. Woodlawn Hospital is pleased to offer valet parking during most business hours on weekdays.
Concord Medical Group and Woodlawn Health
Woodlawn Health is excited to announce that they have partnered with Concord Medical Group to provide physician services for the Emergency Department.
“We are thrilled to be working with Concord Medical Group and hope to continue improving our Emergency Department’s customer satisfaction as we earn the right to care for our community,” Alan Fisher, President, and CEO of Woodlawn Health, stated.
Concord’s emergency department partnership with Woodlawn Health brings new, highly qualified, emergency physicians to Rochester to continue Concord’s proven track record of exceptional patient care. The emergency providers have been thoroughly vetted and understand the needs of the community around Rochester. These physicians also place the highest degree of importance on the courteous and professional treatment of patients.
“We’re extremely excited to partner with Woodlawn Health. Concord has always strived to provide the highest quality of care possible to the communities that we serve. Woodlawn Health’s commitment to increasing patient satisfaction fits perfectly with our mission and vision for the community in and around Rochester,” Kyle Sheets, MD, Founder and Owner of Concord Medical Group stated.
In addition to the highest level of patient service, patients will have a better billing experience as Concord honors balance billing laws and the No Surprises Act to ensure patients will not receive requests for high out-of-pocket payments beyond allowable amounts as determined by any applicable deductibles and co-pays. Patients will receive a bill from Concord Medical Group for an Emergency Department Visit in addition to Woodlawn. The first bill from Concord will be sent via text message. If the patient doesn’t respond to the text or opts out of the text messaging, a paper bill will be sent. Patients who have questions about their bill or service will have a direct line to a Concord representative and are encouraged to reach out to ensure that their experience at Woodlawn Health is exceptional.
“We believe having Concord as a part of our organization and community is a positive change,” Alan Fisher said.
