Website Woodlawn - Clinics
Join the Woodlawn Team as a Clerical Receptionist to float within our clinic locations! The Clerical Float would rotate at the Akron, Argos, & Rochester clinics.
Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!
Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.
EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:
- High School Diploma or GED.
- Experience in a medical office, hospital or long-term care facility highly recommended, not required.
- CPR Certification
- Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
- Ability to separate personal opinions and feelings from professional demands and responsibilities of the position.
- Ability to plan, organize and prioritize work in a multi-task environment where interruptions may be frequent.
- Ability to maintain strict confidentiality as defined by hospital policy and federal law.
- Computer aptitude to do inquiry, data entry and daily system operations.
- Math aptitude sufficient to balance and handle cash.
- Ability to adapt to variations in scheduling (including but not limited to overtime, work schedule changes or low census).
- Good visual and aural acuity
PRIMARY DUTIES:
- As the receptionist, you will interact with patients, guests and all others in a friendly, professional manner responding to questions or requests appropriately, whether in person or on the phone.
- Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
- Obtain insurance eligibility verification for all scheduled patients and ask for payment from the patient/guarantor at the time of service, if applicable, if payment was not made through automated registration software.
- Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed. Schedules follow up appointments and manage patient list needing rescheduled.
- Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
- Schedules appointments according to specified guidelines.
- Performs office opening procedures and closing procedures independently as scheduled.
- Sort incoming mail and incoming faxes and distribute accordingly.
- Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incoming electronic faxes in EHR into patient charts.
Position: Monday-Friday; Days; Full-time
BENEFITS:
- Medical
- Dental
- Vision
- Life Insurance & Disability
- 403 (b) with matching
- Vacation Time
- Sick Time
- FSA
