Front Desk Associate – Family Practice

Join the Woodlawn Team as a Front Desk Associate – Family Practice with Woodlawn Medical Professionals!

Woodlawn Medical Professionals Family Practice is seeking a friendly, organized, and dependable Front Desk Associate to join our team.

As the first point of contact for our patients, you’ll play a vital role in creating a welcoming experience while managing appointment scheduling, answering phones, checking patients in and out, verifying information, and supporting daily office operations.

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

• Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
• Computer aptitude to do inquiry, data entry and daily system operations.
• High School Diploma or GED.
• Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
• Computer aptitude to do inquiry, data entry and daily system operations.
• CPR Certification
• Math aptitude sufficient to balance and handle cash.

PRIMARY DUTIES:

• Schedules appointments according to specified guidelines.
• Performs office opening procedures and closing procedures independently as scheduled.
• As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
• Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
• Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
• Sort incoming mail and incoming faxes to then distribute accordingly.
• Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy.  Route incomin electronic faxes in EHR ino patient charts.
• Handle cash, balance the daily charges and perform daily deposit.  Deliver deposits to bank daily as needed.

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• 403(b) with match
• Paid Vacation Time
• Paid Sick Time
• Paid Personal Days
• FSA

Day Shift / No Weekends / No Holidays / Great Benefits

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! 

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.