Food Service Hospitality Associate – Baker

Join our Team!  Woodlawn is seeking a Food Service Hospitality Associate – Baker to join the Food Services Department!

About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana.

Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! When you join the Woodlawn Family, you have opportunities to bring your family to events such as breakfast with the Easter Bunny, Woodlawn Picnic, and other things throughout the year.

Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

• High school diploma/GED or relevant experience preferred but not required.
• Demonstrates a commitment to a teamwork philosophy.
• Possess good/pleasant communication skills and proper phone technique as required handling various telephone and in-person communication with patients, patient’s family, guests, and other medical providers in a professional manner.
• Ability to read and understand documents such as diet orders, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence.
• Ability to plan, organize and prioritize work in a multi-task environment where interruptions may be frequent.
• Ability to maintain strict confidentiality as defined by hospital policy.
• Ability to adapt to variations in scheduling (including but not limited to overtime, work schedule changes or low census).
• Demonstrate ability to operate food service equipment.
• Ability to prepare/serve food in a safe and sanitary manner.
• Ability to serve modified diets as ordered.
• Desire applicant to have one-year food service experience, preferably in health care setting.

PRIMARY DUTIES: 

• Act as the liaison between the patient/patient family and food service staff.
• Obtain patient’s food likes and dislikes/intolerances
• Communicate effectively patient’s information with all food service staff to maintain continuity in patient care.
• Meet with RD or Director of Foodservice daily, when they are available to discuss patient concerns.
• Notify RD or Director of Foodservice of any concerns, issues or requested educational needs of patients/patient’s family.
• Serve diets as ordered and per policy.
• Explain the menu to each patient and offer substitutes as necessary.
• Assist with patient tray line.  As well as revisit and follow-up with patients after each meal.
• Deliver patient meal trays and to use scripting as per policy.
• Notify patient’s nurse upon delivery of meal tray to any patient that requires assistance with eating.
• Deliver nourishments/snacks at 10 a.m., 3 p.m. and HS.
• Maintain a current and accurate patient cardex and tray cards.
• Inventory and maintain a supply of printed menus/forms in the foodservice diet office as outlined in policy.
• Notify nursing when Food allergies are not addressed.
• Complete weekly inventory as outlined.  Including, check OB formula/diaper bags and restock as necessary.  Additionally, stock infant formula/adult formula (for tube feedings) as ordered in CCU and Med Surg.
• Monitors and accurately documents food/equipment temperatures per policy.
• Assist in providing critically/terminally ill patient’s family with fresh snacks/beverages when necessary.
• Attend department meetings and/or in-services as scheduled.
• Completes Education as assigned on Health Streams.
• Cross train in Baking position.

Full-time with benefits, including 403(b) with matching.